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Okay, so you waited until the last minute to write your essay, and it's due tomorrow, but school is out and you need a hand.  Where can you turn?  Get LIVE help from a real librarian at "KnowItNow"!

What is KnowItNow?

KnowItNow is a live online information service provided free of charge for the citizens of Ohio by the State Library of Ohio and your local public library. Professional librarians are available 24 hours a day, seven days a week to answer your reference questions and assist you in finding information. Once logged on with your Ohio zip code, you and a librarian engage in a "chat" session. The librarian “pushes” high quality, authoritative online resources to your screen. You can watch and participate as librarians skillfully navigate the Internet to find precise answers to your questions. At the conclusion of each KnowItNow session, you will receive a complete transcript of your session via email including links to all the online resources shared during that session.

Why offer KnowItNow?

Your public library has a long-standing tradition of meeting the information needs of your community. As technology advances and life styles change, we seek out innovative and convenient ways to provide these traditional services. KnowItNow offers authoritative assistance anytime to any question. Whether you need help with a research paper, a math problem or your science fair project, KnowItNow is here to help you find what you are looking for.

How is KnowItNow funded?

The service is made available free of charge to all residents of Ohio through a federal Institute of Museum and Library Services (IMLS) grant awarded by the State Library of Ohio.

Who staffs KnowItNow?

Librarians around the state staff the KnowItNow service. During regular library hours staff working in Ohio’s public libraries monitor the service and respond to your questions. After hours, the KnowItNow After Dark team of professional librarians provides high quality information service even in the “wee hours” of the morning. Online tutors are also available and ready to assist students with homework from 2 p.m. to midnight, seven days a week.

When is the KnowItNow service available?

KnowItNow is available 24 hours a day, seven days a week. General Reference assistance is available during all hours. Specialists in the subjects of business, foreign languages, genealogy, government information, health, history, law, literature, music and art, science, technology and the social sciences are available from 9:00 am to 5:30 pm Monday - Saturday. Questions in these specialties may be asked anytime but may be referred to specialists for next day response.

Tutoring service from online professional tutors is available from 2 p.m. to midnight, seven days a week. Some questions may be referred to the online tutors during this time.
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West Jefferson Local Schools
906 West Main Street, West Jefferson, OH 43162
Phone: (614)879-7654 | Fax: (614)879-5376
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